TERMS AND CONDITIONS
These General Conditions govern the purchase of products offered on the website www.jwsaxmilano.com by users and constitute an integral part of every sales contract between the customer and ABC srl, with registered office in Cassino (FR) in Piazza XV Febbraio 16, VAT number 02887130603.
By placing an order on this site, the customer fully accepts the following terms and conditions.
SUBJECT OF THE CONTRACT
This contract concerns the sale of consumer goods carried out remotely via the Internet, from the website www.jwsaxmilano.com, belonging to the company ABC srl, in accordance with the methods set forth in Legislative Decree 206/2005 (Consumer Code) and Legislative Decree 70/2003.
CONCLUSION OF THE CONTRACT
The contract is deemed concluded upon receipt by the seller of the customer's order, after checking the availability of the ordered products and accepting the order via email confirmation.
The seller reserves the right to refuse or cancel orders that are incomplete, incorrect, or do not comply with its commercial policy.
PRICES AND PAYMENT METHODS
All product prices are in euros and include VAT , unless otherwise indicated. Shipping costs are shown separately before order confirmation.
Accepted payment methods are specified on the checkout page and may include:
- Credit/debit cards
- Bank transfer
- Klarna
- PayPal or other digital payment systems
Payment data is not managed directly by the seller but through secure third-party platforms.
SHIPPING AND DELIVERY
The products will be delivered to the address indicated by the customer within the terms specified in the order confirmation, and in any case no later than 30 days from the conclusion of the contract, except in the case of exceptional events or causes of force majeure.
The customer is required to check the integrity of the package upon delivery and, in the event of obvious anomalies, to immediately report them to the courier, accepting the package with reservations.
RIGHT OF WITHDRAWAL
Pursuant to Articles 52 et seq. of the Consumer Code, the customer has the right to withdraw from the contract within 14 working days of receiving the products, without having to provide a reason.
To exercise the right of withdrawal, the customer must send a written communication via email to: info@jwsaxmilano.com or via registered mail to the following address: Piazza XV Febbraio 16, Cassino (FR). The product must be returned intact, complete with all accessories and in its original packaging. Return costs are the responsibility of the customer , unless otherwise agreed in writing.
The refund will be made within 14 days of receiving the return, using the same payment method used by the customer.
The following are excluded from the right of withdrawal:
- Custom-made or personalized products;
- Perishable or sealed products opened after delivery;
- Sealed software, CDs, DVDs, or other digital goods that are opened after delivery.
LEGAL WARRANTY AND NON-CONFORMITY
All products sold are covered by a 2-year legal guarantee of conformity pursuant to Legislative Decree 206/2005. In the event of a lack of conformity, the customer is entitled, free of charge, to repair or replacement of the goods, or to an appropriate price reduction or termination of the contract.
The defect must be reported within 2 months of discovery . The seller reserves the right to inspect the product before proceeding with any repairs, replacements, or refunds.
RESPONSIBILITY
The seller is not responsible for damages resulting from improper use of the products, nor for delays or failures to fulfill orders due to force majeure, natural events, strikes, or other circumstances beyond its control.
INTELLECTUAL PROPERTY
All content on the site (text, images, logos, descriptions, graphics, etc.) is protected by copyright and intellectual property rights. Reproduction, distribution, or use, even partial, without the written permission of the owner is prohibited.
PRIVACY AND COOKIES
Customers' personal data is processed in accordance with current legislation (GDPR) as described in the Privacy and Cookie Policy available on the website.
APPLICABLE LAW AND JURISDICTION
This contract is governed by Italian law. Any dispute arising from the application, execution, or interpretation of these terms and conditions shall be subject to the jurisdiction of the courts of the consumer's place of residence or domicile.
In the case of non-consumer customers (B2B), the court of jurisdiction will be exclusively that of the seller's registered office.
ONLINE DISPUTE RESOLUTION (ODR)
Customers residing in the European Union can use the European platform for online dispute resolution available at the following link:
https://ec.europa.eu/consumers/odr